Genesys University
You Can Now Use The Same User Account For All Genesys University Applications

Your username for our eBook platform is the same as in our LMS.
If you don't already have your password, you can retrieve it here:
With your username and password you are able to view our training materials on any desktop through the browser at, or on your iPad or Android tablet. From the desktop you now even have the option to order a printed copy of any of your eBooks.

You can now order a printed copy of all your eBooks directly from the website.

While the eBooks are very convenient, we had some customers who asked us for printed copies of the training materials and we listened.
Just sign-in to our ebooks website at (remember to use your GU LMS username and password), then go to the Library page, and click the Click to order a printed copy link.
With the right eBook in your shopping cart, go through the checkout process, enter your shipping and billing information, and receive a printed copy of the eBook in the mail (please take into consideration that printing and shipping will take several days).

You can always find out latest course offerings and regional training schedules on the Genesys University website at:

Best Regards

The Genesys University Applications Team

For any questions please contact as at